Privacy Policy

Last updated: April 28, 2026

SAVGE INK COLLECTIVE (“we,” “us,” or “our”) operates this website using WordPress and WooCommerce. We are committed to protecting your privacy and being transparent about how personal data is collected, used, and stored.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, place an order, or interact with our services.

1. Information We Collect

Information You Provide to Us

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order details and purchase history
  • Account username and password (encrypted)

Payment information is processed securely by third-party payment providers. We do not store full payment details such as credit card numbers.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring URLs

This data is collected through cookies, server logs, and analytics tools to improve site performance and security.

2. How We Use Your Information

We use personal data for the following purposes:

  • To process and fulfill orders
  • To manage customer accounts
  • To provide customer support
  • To communicate order updates and service notices
  • To improve website functionality and user experience
  • To send marketing emails or SMS messages (only with consent)
  • To comply with legal, tax, and accounting obligations

3. WooCommerce-Specific Data Usage

WooCommerce collects information during checkout and account creation to:

  • Remember cart contents
  • Process payments and shipping
  • Prevent fraud and unauthorized transactions
  • Enable account login and order history access

If you create an account, your name, address, email, and order history will be stored for future purchases and support.

4. Cookies

Our website uses cookies to:

  • Keep track of cart contents
  • Save login sessions
  • Remember preferences
  • Enable secure checkout
  • Analyze site traffic

WooCommerce uses cookies such as:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_*

You can disable cookies through your browser settings, but doing so may prevent parts of the site from functioning correctly.

5. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

  • Contractual necessity (processing orders and payments)
  • Consent (email/SMS marketing)
  • Legal obligation (tax and accounting records)
  • Legitimate interest (fraud prevention, analytics, site improvement)

6. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Hosting providers (Hostinger)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and fulfillment providers
  • Email and SMS communication platforms
  • Analytics and security services

All third parties are required to protect your data and use it only for authorized purposes.

We do not sell or rent personal information.

7. Data Retention

We retain personal data for as long as necessary to:

  • Fulfill orders and customer service obligations
  • Maintain account history
  • Comply with tax, accounting, and legal requirements

Order records are typically retained for up to 7 years to meet legal obligations.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

  • Secure hosting infrastructure
  • SSL encryption
  • Limited access to personal data

However, no online system is completely secure, and absolute security cannot be guaranteed.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict or object to processing
  • Withdraw consent for marketing communications

Requests can be made using the contact information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: support@savgeinkcollective.com